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Train the IT Trainer
2 Day Course
Course Objectives:
 

To enable individuals to: £1300 per day for up to 8 delegates

  • understand and maximise the learning process
  • prepare, deliver and evaluate a training programme
  • deliver effective one-to-one and group training sessions
  • develop interpersonal, trainer and facilitation skills
  • deal with a variety of delegates
  • differentiate between presenting and training skills
Course details:
  • The learning process

  • how people learn
    difficulties of retaining factual information
    overcoming these difficulties
    techniques to assist IT learning
    improving delegates' retention rates
    making IT training memorable
     

  • Preparation of IT courses

  • structuring the training logically
    defining IT aims and objectives
    preparing the IT programme
    developing timed lesson plans
    improving training room ergonomics
     

  • One to one IT training

  • understanding the needs of the delegate
    giving clear, concise IT explanations
    ensuring delegates understand
    improving confidence
    overcoming techno phobia
    balancing telling and doing
     

  • IT facilitation skills

  • your role
    managing your own nerves
    encouraging participation
    maintaining interest
     

  • IT group training

  • using your lesson plan to stay on track
    staying focused with aims and objectives
    using handouts, cue cards and manuals
    'selling' the benefits of the software product
    confirming understanding and retention
    avoiding help-desk calls
    encouraging post course self improvement
    evaluating and validating your training
     

  • Conveying complex information clearly

  • making IT training fun
    using non-keyboard exercises
    memorable flip charts, diagrams and graphs
    getting delegates to use 'working' memory
    avoiding jargon
    using analogies
    ensuring comprehension
     

  • Difficult situations

  • new products
    dealing with Luddites
    keyboard 'fiddlers'
    system failures
    when you don't know the answer
    when time is short
    mixed ability groups
    difficult delegates
     
    Tailoring the Course Content:

    Catalyst will endeavour, with your help and approval, to tailor the course content as much as possible. We can do this by:

    • Incorporating your organisation's documentation
    • Referring to your organisation's policies, guides and procedures
    • Agreeing pre-course and post-course work
    • Tailoring exercises and the course manual to suit your requirements

     

    For further details on how Catalyst can tailor your course see Tailored Courses.

    Facilitation:

    The emphasis is on the practical skills required to conduct effective and motivational IT training.  Delegates practice delivering one to one, group and mixed ability training.  Coached by experienced trainers, their training becomes more positive, interactive and motivational.

    Who should attend?:

    This course is intended for anyone who is required to deliver one to one and group training sessions.

     

     

     

       
    Designed by TWD