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Supervising your Team
2 Day Course
Course Objectives:
 

To enable individuals to: £1300 per day for up to 8 delegates

  • recognise and develop effective supervisory skills
  • plan and control their work and the work of their team
  • identify and resolve problems
  • improve the output, performance and motivation of their team
Course details:
  • Understanding the supervisory role

  • recognising the qualities of a good supervisor
    appreciating the nature of supervision
    understanding the skills required to:
    - lead a successful team
    - develop individual team members
    - achieve the task
     

  • Using the different supervisory styles

  • recognising the different supervisory styles
    knowing the advantages and disadvantages
    of the styles
    using the different styles appropriately
     

  • Dealing with new team members

  • welcoming the new employee
    developing a positive relationship
    setting and agreeing standards
    'at desk' training
    conducting probationary reviews
    - when you are satisfied
    - when there is room for improvement
    - when the person is not up to standard
    motivating the new team member
     

  • Energising the team

  • starting on the 'right foot'
    coping when you are new in the team
    working with others
    appearing 'open' and receptive
    valuing other team members
    keeping the team on target
    injecting energy and motivation into the team
     

  • Handling difficult situations constructively

  • being promoted in an existing team
    when team members know more than you
    when a team member resents you
    enforcing unpopular policies and procedures
    saying "No" to a reasonable staff request
    day to day management of:
    - lateness
    - absence from desk
    - under performance
     

  • Developing your team

  • team meetings
    meetings with value
    encouraging contribution
    team unity and goals
    setting goals
    developing team standards
     
    Tailoring the Course Content:

    Catalyst will endeavour, with your help and approval, to tailor the course content as much as possible. We can do this by:

    • Incorporating your organisation's documentation
    • Referring to your organisation's policies, guides and procedures
    • Agreeing pre-course and post-course work
    • Tailoring exercises and the course manual to suit your requirements

    For further details on how Catalyst can tailor your course see Tailored Courses.

    Facilitation:

    The emphasis of the course is on the practical skills required by a supervisor in order to create and maintain a productive team. The trainers who facilitate this course have extensive leadership experience and are keen to give pragmatic advice.

    Who should attend?:

    This course is intended for supervisors and team leaders who are new to their role or who feel training would enable them to supervise their team more effectively.

     

     

     

       
    Designed by TWD