Catalyst HRD Ltd
Catalyst HRD Ltd
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Chairing and Participating at Meetings
1 Day Course
Course Objectives:

To enable individuals to: £1300 per day for up to 8 delegates

  • chair and participate at meetings which achieve results
  • understand the role of the chair and of the minute taker
  • develop a results driven agenda
  • keep meetings focused and on track
  • deal effectively with difficult people and situations
  • bring groups to consensus
  • ensure action points are implemented
  • close sessions with clarity and commitment


Course details:
  • Preparing for the meeting

  • defining the purpose and objectives
    planning an effective agenda
    setting time scales
    recognising the true cost

  • Chairing meetings

  • understanding the chair's responsibilities
    starting positively
    defining the 'ground rules'
    using the agenda to control time
    keeping the meeting on track
    handling questions
    processing the discussion
    agreeing action points
    closing decisively

  • Participating at meetings
  • communicating effectively
    understanding the 'other' perspective
    asserting your viewpoint
    disagreeing constructively
    working towards business solutions

  • Keeping the meeting on track

  • using the agenda
    summarising skills

  • Handling difficult situations

  • encouraging relevant debate
    controlling irrelevant discussion
    productive questioning
    recognising power relationships
    controlling difficult people - eg:
    - the dominant character
    - the argumentative person
    - the silent person
    handling confrontation at meetings

  • The minute taker

  • responsibilities
    assisting the chair
    basic minute taking skills
    confirming action points

  • Problem solving and decision making

  • brainstorming procedures
    choosing from alternatives
    nominal group technique
    decisions by consensus
    Tailoring the Course Content:

    Catalyst will endeavour, with your help and approval, to tailor the course content as much as possible. We can do this by:

    • Incorporating your organisation's documentation
    • Referring to your organisation's policies, guides and procedures
    • Agreeing pre-course and post-course work
    • Tailoring exercises and the course manual to suit your requirements

    For further details on how Catalyst can tailor your course see Tailored Courses.


    Delegates practice participating and controlling a range of 'difficult' meetings.  They are introduced to a number of proven techniques which will enable them to keep meetings on track and achieve effective business decisions.

    Who should attend?:

    This course is intended for anyone who attends or chairs meetings and wishes to improve their contribution.





    Designed by TWD